At MIS Healthcare our goal is to ensure the highest level of customer service and support from the initial enquiry through project management, delivery, installation and throughout the serviceable life of the equipment at a competitive price. MIS Healthcare provides 24/7 access to a dedicated team of experienced Engineers, ready to solve your problems and rectify breakdown situations. We offer various support products ranging from preventative maintenance agreements to fully comprehensive service and support contracts with engineering call back and rapid deployment of an engineer to your site. Our nationwide team consists of experienced Imaging Engineers with a wide range of skills ensuring that all elements of your installation and systems can be addressed.
A support management team will ensure that you receive call reports, follow-up action reports and that maintenance and support activities are scheduled to suit your requirements. Our call centre and works unit is equipped with the latest technology including the latest service support software systems.
In addition to this we have invested in high speed computer systems with full N3 certification and access, allowing us to monitor your systems remotely.
• 24 hour service support
• N3 remote diagnostics
• Spare parts held in the UK
• UK applications support
• Service training
• Large service engineering base
• Local specialists
• Local software solutions
• UK market understanding